Freedman is president of the National Laboratory for Education Transformation (NLET). NLET and a center at the University of California Santa Cruz operate the Silicon Valley Education Research and Development Center. Freedman is also Managing Director of Knowledge Base, LLC, an education, learning and technology consultancy established in 1998. Freedman assists formal education institutions, schools and higher education, and corporations adapt to the evolving information age and its rapidly changing technological structures for learning. Freedman served as Vice President of Global Education Strategy for Blackboard, Inc. from 2005 through 2011 and was Executive Director of the Blackboard Institute, 2009-2011. Through his management of Knowledge Base, LLC, Freedman has played a key role in updating and forming new learning strategies for a range of universities, community colleges, state agencies, ministries of education, education corporations, museums and foundations.