Customer Care Center

The MVU Customer Care Center can answer questions about MVLRIMichigan Virtual University or any of our other programs. Contact us by telephone or email for service about any of your customer needs.

Did you know?
MVU’s new Knowledge Base offers an extensive help section, including step-by-step instructions for most processes. You can access the knowledge base anytime.

MVU Knowledge Base »

Customer Care Center Hours
We’re available to assist you Monday through Friday from 7:30 a.m. to 5:30 p.m.  After hours, customers may leave a voicemail, create a web form ticket or email customer care. The MVU Care Team will respond as early as possible on the next business day.

Customer Care Center Toll-free
888.889.2840

Customer Care Center
customercare@mivu.org

Contact Us

Michigan Virtual University
3101 Technology Blvd., Suite G
Lansing, MI 48910-8546
Directions to MVU »

MVLRI Staff Contacts
Joe Freidhoff, Vice President of Research, Policy & Professional Learning
jfreidhoff@mivu.org
517.664.5475

Jungah Bae, Researcher
jbae@mivu.org
517.664.5455

Justin Bruno, Research Associate
jbruno@mivu.org
517.664.5465

Kristen Debruler, Researcher
kdebruler@mivu.org
517.324.5475

Kathryn Kennedy, Assistant Director of MVLRI
kkennedy@mivu.org
517.664.5478

Rebecca Stimson, Senior Writer
rstimson@mivu.org
517.664.5474

Staff Directories
MVLRI staff »
MVU staff directory »

General Phone Contacts
MVU Main 517.336.7733
Toll-free 888.532.5806

Fax Numbers
All programs 517.336.7787
Enrollment Services 877.396.1789

MVLRI Email 
mvlri@mivu.org


Have a question? Want to learn more? Get in touch!